frequently Asked Questions
What is a Head Spa, and what are its benefits?
A Head Spa is a specialized treatment focusing on the health of your scalp and hair. It involves deep cleansing, exfoliation, massage, and nourishment to promote optimal scalp condition and hair growth. Benefits include improved scalp health, stress relief, enhanced hair vitality, and a relaxing experience that rejuvenates both mind and body.
How should I prepare for my Head Spa appointment?
No special preparation is needed. However, since we’ll be massaging the base of your neck, it’s advisable to wear something without a hood or with an open collar for comfort. Feel free to come with or without makeup; our treatments can accommodate either.
Can I receive a Head Spa treatment immediately after coloring or perming my hair?
It’s generally recommended to wait at least 48 hours after coloring or perming before undergoing a Head Spa treatment. This allows your scalp to recover and ensures the best results from both services.
How long should I expect to be at the salon for my appointment?
For every Head Spa appointment, we require an additional 30 minutes for consultation and follow-up. For example, if you’re booked for a 60-minute Signature session, please plan to be in our salon for a total of 90 minutes.
Do you offer gift cards?
Yes, we offer gift cards that make perfect presents for friends and loved ones. You can purchase them directly through our website or in person at the salon.
What is your cancellation policy?
Our spa prioritizes reservations to ensure every guest has a great experience. If you need to change or cancel your appointment, please notify us by 5 pm the day before your reservation. For Head Spa services, same-day cancellations will incur a 30% fee of the total service cost.
What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and cash. For your convenience, payments can be made at the time of your appointment.
Is there parking available?
Yes, we have a parking lot available for your convenience, so you won’t have to worry about finding a spot when you visit.
Is there a cell phone policy I should be aware of?
To maintain a tranquil environment for all our guests, we kindly ask that you silence your cell phone during your visit. This ensures a relaxing experience for everyone.
Are your treatments suitable for all hair types and scalp conditions?
Yes, our Head Spa treatments are tailored to suit all hair types and scalp conditions. During your consultation, we’ll assess your specific needs to provide the most beneficial treatment for you.
How often should I receive a Head Spa treatment?
For optimal scalp and hair health, we recommend scheduling a Head Spa treatment every 4 to 6 weeks. However, the ideal frequency can vary based on individual needs, which we’ll discuss during your visit.
Can I add other services, such as a haircut, waxing, body massage, or blow-drying, to my appointment?
Yes! You can combine your Head Spa treatment with other services like haircuts, waxing, body massages, or blow-drying. Let us know in advance, and we’ll customize your visit to include these add-ons.
Is blow-drying included in the Head Spa treatment?
Blow-drying is not included in our Head Spa services because we recommend air-drying your hair for the best scalp and hair health results. However, if you prefer a blow-dry, it can be added to your appointment for an additional fee.
Can I receive a Head Spa treatment if I have dandruff or an oily scalp?
Absolutely! Our Head Spa treatments are designed to help with scalp issues, including dandruff and excess oil. We use techniques and products that deeply cleanse and nourish your scalp for healthier, more balanced results.
Can I receive a Head Spa treatment if I have hair extensions or braids?
Unfortunately, our Head Spa treatments are not suitable for clients with hair extensions or braids, as the process involves water, deep cleansing, and massage that could interfere with the extensions or braid structure.
Should I wash my hair before my Head Spa appointment?
We recommend not shampooing your hair for at least two days before your Head Spa treatment. This allows your scalp’s natural oils to build up, enhancing the effectiveness of the treatment.
Can men receive Head Spa treatments?
Yes, our Head Spa treatments are perfect for both men and women. Everyone deserves healthy scalp care and relaxation, and we customize the experience to meet each individual’s needs.
Can I have a Head Spa treatment with my friend or my husband?
While our Head Spa room accommodates only one person at a time, we offer a special package that allows you and a companion to enjoy both a Head Spa and a body relief massage at the same time. You’ll be in separate rooms, with one person receiving the Head Spa treatment while the other enjoys the body massage. Then, you’ll switch services so you both experience full body and scalp relief together. It’s a perfect way to relax and bond! Please ask about this package when booking.